Karmabelles Trademarks

The Karmabelles® name and related Karmabelles symbols are the registered exclusive property of Karma Belles Pty Ltd and are not to be used without prior written permission from the Director of Karma Belles Pty Ltd. Under no circumstances are the Karmabelles® brand name nor unique energy symbols to be used for any commercial use other than by the owners of Karma Belles Pty Ltd.

Terms & Conditions

The Karmabelles website is owned and operated by Juliet Martine, owner of Karma Belles Pty Ltd (ABN: 21 133 719 525), referred to as Karmabelles. Use of this website is subject to the following Terms of Use.

For information on Privacy & Security, please refer to our Privacy Policy.

Purchasing options
If you do not wish to place your order on the Internet, we offer you the option of emailing, phoning or mailing your order.

Email:   office@karmabelles.com
Phone:   +61(0)403 661507
Mail:   Karmabelles Customer Order Centre
    58 Malga Ave
    Roseville Chase NSW 2069
    Australia

Price
All prices are correct at the time of online publication.
Prices are subject to change without notice.
All orders will be charged in Australian dollars at the time of dispatch.
The Karmabelles product range is promoted in good faith to be available at the time of ordering.
Should Karmabelles offer a discount sale on the product(s) or product range, the sale items are only available at the lower price during the sale period.
Unforseen supply problems or unexpected demand may occasionally result in stock being unavailable.
We reserve the right to correct any printing errors.

Delivery Costs
Some large orders may require an adjustment to quoted delivery costs. Please feel free to submit your order with query and we will contact you to arrange appropriate delivery. You may cancel your order at any time prior to processing.

Australian Delivery
Please note that domestic orders are sent via Australia Post. Please ensure you have completed all address details to ensure your order arrives in the fast possible timeframe. We will endeavour to send your order to you within 7 days of making your purchase.

Delivery Delays
Unforseen supply problems or unexpected demand may occasionally result in stock being unavailable. Should there be a delay in despatching your order we will contact you immediately to advise you of the reason for the delay. You may cancel such an order at any time prior to processing.

International Ordering
Where possible, Australia Post is our preferred supplier. International airmail orders are traceable to the point where they have left Australia. Deliveries of these orders are subsequently reliant on overseas postal services. Karmabelles will provide as much assistance as possible in tracing misdirected items but cannot be responsible for items lost by overseas postal services. International Express Registered Courier orders are traceable and fully insured and therefore replaceable if lost en route.

Additional Identification
Some international orders may require additional identification before being processed. The transmission of this information to Karmabelles may affect estimated delivery times. Karmabelles reserves the right to request additional identification prior to processing orders originating outside Australia.

Should you experience any issues during the purchase process, please email office@karmabelles.com with the subject heading of "Karmabelles Online Assistance" and we will endeavour to assist you as soon as possible.

Customs and International Duty
While Australian tax (G.S.T.) is removed from all international orders please be aware that your order may be subject to local Custom's duties and/or local taxes in the country of destination. Please check with your local authority to ascertain applicable rates. Any additional charge must be borne by the recipient.

It is important to note that due to limitations around our Shopping Cart functionality, where International orders are charged GST at time of purchase, the GST amount will be refunded by Karmabelles after completion of the sale. We apologise for any inconvenience this may cause. Should you wish to discuss this matter further, please email the Karmabelles Office office@karmabelles.com with the subject line heading "International GST Enquiry".

Returns, Refunds & Exchanges
We will gladly refund, credit or exchange products in original sale condition if notified by you within 14 days of receipt of purchase, on presentation of the original Karmabelles online sales docket. Delivery and packaging charges are not refundable unless as a result of our error.

All returns are to be sent by Registered Post to:
Karmabelles Pty Ltd
Returns Department
58 Malga Ave
Roseville Chase NSW 2069
Australia

Where the original payment was made by cheque or money order, please allow up to 21 business days for refunds to be processed.

Overseas Returns
Please contact us prior to returning goods to Karmabelles. Where a refund of goods is payable all items are required to be returned by Registered Post by the recipient at their own expense. Upon receipt of the returned goods Karmabelles will:
i. Refund the original cost of goods plus the initial delivery charge to the original credit card used to place the order
ii. Refund the mutually agreed return postage charges to the same credit card

No goods shall be refunded without prior agreement between the recipient and/or customer and Karmabelles. Please include all return postage receipts. Delivery and packaging charges are not refundable unless as a result of our error. All returns of international deliveries are subject to our International terms and conditions.

Australian Law
There are a number of Australian laws in pertaining to fair trading and privacy including the Trade Practices Act 1974 and the Commonwealth Privacy Act 1988 (with Amendments in 2000). For more information on Australian legislation please visit http://www.accc.gov.au/content/index.phtml/itemId/3653

Feedback and Complaints Handling Procedure
Karmabelles welcomes feedback and attends to all complaints promptly.
If you have any queries relating to our Terms & Conditions Policy, please send an e-mail to office@karmabelles.com or call our office on +61(0)403 661507 or write to us at:
Karmabelles Pty Ltd
Attention: Terms & Conditions Officer
58 Malga Ave
Roseville Chase NSW 2069
Australia

Karma Belles Pty Ltd is committed to keeping this Terms & Conditions policy current hence we reserve the right to amend this Terms & Conditions Policy at any time and to notify you by posting an updated version of the Terms & Conditions Policy on www.karmabelles.com